Support and Solutions
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For firms seeking FCA authorisation
What’s included:
- A full implementation plan tailored to your business model
- Ready-to-use policy suite: Fair Value, Customer Support, Customer Understanding
- Target market and outcomes framework
- MI and Board oversight templates
- Submission-ready Consumer Duty evidence pack for your application
📌 Ideal for firms applying for EMI, API, consumer credit or investment permissions.
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For firms under FCA scrutiny
What’s included:
- Emergency triage call to assess the issue
- Bespoke action plan aligned with the FCA’s language and expectations
- Drafting or reviewing your formal FCA response
- Internal evidence logging and board briefing templates
- Optional representation
📌 Ideal for firms facing Section 165 requests, Dear CEO follow-ups, or fair value scrutiny.
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For firms who want expert support without hiring in-house
What’s included:
- Quarterly CD programme reviews
- Review of board packs, MI, communications and complaints
- Review of impending customer comms
- Real-time / emergency support
- Regulatory update briefings
- Monthly check-ins or ad hoc hours
📌 Ideal for firms with lean teams or shared SMF roles who need backup.
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Consumer Duty Triage Session
A short, sharp diagnostic when you need clarity, fast.
- 30-minute 1:1 session to assess your current position (or FCA concerns)
- Identify the top 3 risk areas
- A short written summary covering:
— Where you stand and what you need to prioritise
— Whether you need further help or can manage in-house
Outcome: Clear direction and actions.
Fixed fee. No obligation. Book online.