Support and Solutions

  • For firms seeking FCA authorisation

    What’s included:

    - A full implementation plan tailored to your business model

    - Ready-to-use policy suite: Fair Value, Customer Support, Customer Understanding

    - Target market and outcomes framework

    - MI and Board oversight templates

    - Submission-ready Consumer Duty evidence pack for your application

    📌 Ideal for firms applying for EMI, API, consumer credit or investment permissions.

  • For firms under FCA scrutiny

    What’s included:

    - Emergency triage call to assess the issue

    - Bespoke action plan aligned with the FCA’s language and expectations

    - Drafting or reviewing your formal FCA response

    - Internal evidence logging and board briefing templates

    - Optional representation

    📌 Ideal for firms facing Section 165 requests, Dear CEO follow-ups, or fair value scrutiny.

  • For firms who want expert support without hiring in-house

    What’s included:

    - Quarterly CD programme reviews

    - Review of board packs, MI, communications and complaints

    - Review of impending customer comms

    - Real-time / emergency support

    - Regulatory update briefings

    - Monthly check-ins or ad hoc hours

    📌 Ideal for firms with lean teams or shared SMF roles who need backup.

  • Consumer Duty Triage Session

    A short, sharp diagnostic when you need clarity, fast.

    - 30-minute 1:1 session to assess your current position (or FCA concerns)

    - Identify the top 3 risk areas

    - A short written summary covering:

    — Where you stand and what you need to prioritise

    — Whether you need further help or can manage in-house

    Outcome: Clear direction and actions.
    Fixed fee. No obligation. Book online.