Independent Consumer Duty advisory
Better outcomes.
Stronger evidence.
Greater confidence.
I work with financial services firms to put Consumer Duty into practice — with pragmatic advice, robust evidence and solutions that work in the real world.
Explore servicesConsumer Duty
Consumer Duty,
made practical.
I help financial services firms navigate the FCA’s Consumer Duty with clear, commercially minded advice and practical support that delivers better outcomes for customers and confidence for your business.
From strategic advice to hands-on implementation and training, I work with you to embed Consumer Duty in a way that is proportionate, pragmatic and tailored to your firm.
Find out more →Services
How I can help
Advisory &
implementation
Practical, tailored support to embed Consumer Duty across your governance, products, customer journeys and monitoring frameworks.
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Assurance &
evidence
Independent reviews, gap analysis and support to strengthen your evidence, challenge and assurance ahead of regulatory engagement.
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Training &
support
Engaging, practical training for boards, leadership teams and wider staff, tailored to your firm, products and customer base.
Find out more →P.A.N.I.C.
Compliance Health Check
A fast, practical snapshot of your Consumer Duty readiness.
P.A.N.I.C. is a focused compliance health check designed to give you clarity on your current position and practical next steps.
Find out moreSectors
Who I work with
I work with a range of financial services firms, from established institutions to high-growth businesses, across the UK and EU.
Banking
Retail, commercial and digital banks
Payments
Payment institutions and electronic money institutions
E-money
E-money issuers and money transfer providers
Wider financial services
Investment firms, credit, lending and regulated fintechs
Let's work together
Get in touch
To discuss how I can support your firm with Consumer Duty, please get in touch.
Enquire now