Regulatory support
that delivers results.

I can assess how your firm has implemented Consumer Duty, examine the evidence supporting its approach and identify where further work is needed.

Depending on the scope, this may cover governance, board reporting, management information, customer communications, monitoring and the treatment of customers at risk of harm.

Typical output: A prioritised findings and actions document, with support to address issues if required.

I can help translate your proposed business model into policies, procedures, governance arrangements and supporting material that reflect how the firm intends to operate.

This can include reviewing draft submissions, challenging assumptions and working with your team to close gaps before submission.

Whether you are preparing for a supervisory discussion, responding to information requests or addressing identified weaknesses, I can help organise the evidence and work through the practical response.

That may include document review, drafting responses, remediation planning and implementing changes alongside your team.

I can review or help prepare Consumer Duty board reporting, including the annual assessment, and examine whether the underlying management information supports the conclusions being drawn.

The focus is on useful challenge, sound evidence and actions that can be followed through.

I can help with policy and procedure drafting, governance documentation, customer communications, oversight arrangements and the practical changes needed to put regulatory requirements into effect.

Work can be limited to a particular document or issue, or form part of a wider implementation exercise.

I can provide additional legal capacity for ongoing work or defined projects, working directly with management and internal teams.

Support may cover regulatory interpretation, commercial contracts, governance, negotiations and coordination with external advisers, as well as Consumer Duty matters.