Consumer Duty Consultant.

I’m a specialist regulatory consultant with hands-on experience leading Consumer Duty implementation and remediation projects across a wide range of UK financial services firms. I’ve helped clients design compliant frameworks, embed fair value assessments, and develop robust outcome monitoring systems.

I have a proven track record of getting firms out of difficult situations with the FCA, delivering practical, regulator-ready remediation plans that restore confidence and meet expectations. I also wrote and delivered a five-part training series on the Consumer Duty, equipping senior leadership, product teams, and compliance functions with the tools to apply the Duty in practice.

Whether you're preparing for implementation or responding to FCA feedback, I offer grounded, strategic support that gets results.